Privacy Notice for Georgie Rudd Coaching Ltd

We ask that you read this privacy notice carefully as it contains important information on who we are, how and why we collect, store, use and share personal information, your rights in relation to your personal information and on how to contact supervisory authorities and us in the event you have a complaint. Please refer to our Cookie Policy which explains the use of cookies and other web tracking devices employed via our website. 

Who we are 

Georgie Rudd Coaching Ltd collects, uses and is responsible for certain personal information about you. When collecting and using your personal data, we are regulated under the General Data Protection Regulation which applies across the European Union (including in the United Kingdom) and we are responsible as ‘controller’ of that personal information for the purposes of those laws.

The personal information we collect and use 

Information collected by us 

In the course of you or your organisation:

• interacting with our website;

• offering to provide or providing services to us;

• working towards or agreeing to receive (and actually receiving) services from us;

• choosing to sign up to receive our newsletters and/or blogs. 

we may collect personal data about you, including:

• contact information, such as first name and last name, company name, job title, business address, business telephone number and business email address;

• information necessarily processed in a project or contractual relationship with Georgie Rudd Coaching Ltd or voluntarily provided by you.

Interacting with our website:

We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.

Information collected from other sources 

We may obtain personal information from other sources including from your organisation, other organisations with whom you have dealings, an information or service provider.

How we use your personal information 

We may use your personal information for the following purposes (the “Purposes”), namely to:

 • manage and administer your or your organisation’s business relationship with Georgie Rudd Coaching Ltd;

• provide services as contracted by you or your organisation;

• comply with our legal and regulatory obligations and requests anywhere in the world

• analyse and improve our services and communications to you;

• manage access and protect security to our IT and communication systems, online platforms, websites and other systems, preventing and detecting security threats, fraud or other criminal or malicious activities;

• for any purpose related and/or ancillary to any of the above or any other purpose for which your personal data was provided to us. 

We may also process your personal data for the following purposes:

• communicating with you to keep you up to date on our services and other information we think may be relevant to you (including but not limited to free webinar training and thought leadership, newsletters and other information);

• seeking participation in customer surveys, marketing campaigns, market analysis or other promotional activities or events; or

• collecting information about your preferences to create a user profile to personalise and foster the quality of our communication and interaction with you (for example, by way of newsletter tracking or website analytics). 

If you do not wish to receive marketing-related communications from us about our products and services, then you can choose to unsubscribe at any time by clicking the unsubscribe link included on every relevant communication.

Reasons we can collect and use your personal information 

The lawful basis on which we collect and use your personal information for the Purposes includes:

• processing which is necessary for performance of a contract with you or your organisation; • processing which is necessary for compliance with our legal obligations; or

• processing for purposes of our legitimate interest, provided that such interests are not overridden by your interests or fundamental rights and freedoms. 

In addition, processing may be based on consent where you have expressly given that to us. 

Who we share your personal information with

We will not share or disclose your personal information except to the extent required by applicable law or regulation, or to such parties and for such purposes as identified below:

• third party suppliers, including contact relationship management systems providers to help us improve and promote our services. Such suppliers will be contractually restricted from using any personal data for purposes other than providing services to us or on our behalf. 

•  to any party to whom we assign or novate any of our rights or obligations;

• to regulators, courts, law enforcement authorities or other parties for the purposes of compliance with applicable law, regulation, legal process or governmental requests or the establishment, exercise and/or defence of a claim. 

Some of those above mentioned parties may be based outside the European Economic Area — for further information including on how we safeguard your personal data when this occurs, see ‘Transfer of your information out of the EEA’. 

We will not share your personal information with any other third party without your consent.

How long your personal information will be kept

We may continue to hold, use and share your information as described in this Privacy Notice after our business relationship has ended. We will only hold your personal information for as long as is necessary for the Purposes or until we are not otherwise legally required or permitted to continue storing such data. 

Transfer of your information out of the EEA

We may transfer your personal information between third party suppliers inside and outside the European Economic Area (EEA) for purposes of support and data storage back-up. Any such transfer of your personal information will be subject to appropriate safeguards to protect your personal information, including appropriate contractual protections. In addition, we may disclose your personal information to anti-fraud organisations and law enforcement or regulatory agencies anywhere in the world. We will not otherwise transfer your personal data outside of the EEA. 

If you would like further information please contact us (see ‘How to contact us’ below). 

Your rights 

Under the General Data Protection Regulation you have a number of important rights free of charge. In summary, those include rights to:

• fair processing of information and transparency over how we use your use personal information;

• access to your personal information and to certain other supplementary information that this Privacy Notice is already designed to address;

• require us to correct any mistakes in your information which we hold;

• require the erasure of personal information concerning you in certain situations;

• receive the personal information concerning you which you have provided to us, in a structured, commonly used and machine-readable format and have the right to transmit those data to a third party in certain situations;

• object at any time to processing of personal information concerning you for direct marketing (save that we will retain a single set of basic personal information to ensure such communications are no longer sent to you);

• object to decisions being taken by automated means which produce legal effects concerning you or similarly significantly affect you;

• object in certain other situations to our continued processing of your personal information; and

• otherwise restrict our processing of your personal information in certain circumstances. 

For further information on each of those rights, including the circumstances in which they apply, see the Guidance from the UK Information Commissioner’s Office (ICO) on individuals’ rights under the General Data Protection Regulation. 

If you would like to exercise any of those rights, please:

• email, call or write to us;

• let us have enough information to identify you (we may ask for proof of your identity and address); and

• let us know the information to which your request relates.

Keeping your personal information secure and up-to-date 

We have appropriate security measures in place to prevent personal information from being accidentally lost, or used or accessed in an unauthorised way. We limit access to your personal information to those who have a genuine business need to know it. Those processing your information will do so only in an authorised manner and are subject to a duty of confidentiality. We also have procedures in place to deal with any suspected data security breach. We will notify you and any applicable regulator of a suspected data security breach where we are legally required to do so. If any of the personal data you have provided to us changes or you become aware we have inaccurate personal information about you, please let us know by sending an email to georgie@ruddcoaching.co.uk. We will not be responsible for any losses arising from any inaccurate, inauthentic, deficient or incomplete personal information that you provide us. 

How to complain

We hope that we can resolve any query or concern you raise about our use of your information. The General Data Protection Regulation also gives you a right to lodge a complaint with a supervisory authority, in particular in the European Union (or European Economic Area) state where you work, normally live or where any alleged infringement of data protection laws occurred. 

The supervisory authority in the UK is the Information Commissioner who may be contacted at https://ico.org.uk/concerns/ or telephone: 0303 123 1113. 

This privacy notice was published in October 2020. We may change this privacy notice from time to time in order to reflect any changes to the way in which we process your personal data or changing legal requirements. We will publish the changed privacy notice on our website and any changes will take effect as soon as such notice is posted. 

How to contact us 

Please contact us if you have any questions about this privacy notice or the information we hold about you. Please send an email to georgie@ruddcoaching.co.uk